Data Science and Analytics
- Speech and text analytics to gain information from customer communication
- Predictive analytics and accurate forecasting to devise strategies
- Computer vision and machine learning solutions
What Is Included
Predictive analysis and forecasting are crucial for forming strategies. This is one of the most important offerings of TriTns. We use a diverse range of techniques to forecast future numbers while predictive analysis is mostly used to forecast future behaviour. The results from this type of analytics can create a template for future business strategies and can also aid in identifying strengths and challenges.
Not all data is numeric! A ton of valuable information is stored in consumer-agent communication. Through sophisticated platforms and software, this valuable information can be unearthed and used constructively. We use natural language processing, an application of AI, to extract data and insights from consumer communication and feedback.
Apart from speech analysis, computer vision, a field of AI, is also used to derive information from visual inputs such as videos, images, etc. TriTns use computer vision to derive data from visuals and then make recommendations based on the data generated. Speech Analysis and computer vision are very flexible insight generating methods and their usage is seen in almost every sector.